Ordering, shipping & exchanges
Everything to know before you buy, on one page.
How to order
01
Pick colour and size
Check the size chart and fit note on the product page.
02
Buy where you like
Shopee, LINE Shopping, TikTok Shop or our online store — you pay there.
03
Or order on chat
The order message is pre-written; we reply with the total and a PromptPay QR.
Shipping
- Within Thailand
- Dispatched 1–2 working days after payment; 1–3 days in transit. [edit to match yours]
- Shipping fee
- [Your shipping fee and any free-shipping threshold]
- International
- Message us for a quote before ordering.
Exchanges & returns
- Size exchanges
- Within [7] days of delivery, unworn with tags attached.
- Platform orders
- Orders from Shopee / TikTok Shop follow that platform's return policy.
- Sale items
- [Your policy]
Payment
PromptPay QR · bank transfer · cards via our online store · the payment options of Shopee / LINE Shopping / TikTok Shop
Questions
Not sure about my size?
Try 'Find my size' on the size guide, or send your measurements on chat and we'll advise.
Why is there no cart on this site?
We sell through platforms you already use — the buy buttons go straight to our shop there, or you can order on chat.
Can I try things on?
Yes, at our studio by appointment — book on chat.
Do colours match the photos?
We shoot in daylight to stay close, but every screen shows colour a little differently.